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Our goal is to make the process of requesting reservations and checking or updating those requests as simple as possible. A basic overview of the Motor Pool's on-line vehicle reservation process is listed below. Just follow these three easy steps:
Step 1
Submit Request
First, complete and submit the on-line new request form. Your reservation request is given the status of 'Pending' and you are assigned a reservation request ID. You will receive an email notifying you of your reservation request. Print this email (or subsequent email related to this reservation) and have the approving supervisor sign the document. Bring this document with you when you come to pick up your vehicle.
Step 2
Receive Confirmation
Next, your reservation request will be processed by the Motor Pool staff. All attempts will be made to fulfill your reservation request. Most requests are responded to within 1 hour (during normal business hours). If the request can be fulfilled, then the reservation request is given the status of 'Approved'. You will receive an email notifying you of your reservation approval. This email or the prevous one needs to be printed out and signed by the approving supervisor.  Bring a signed email with you when you come to pick up your vehicle.
At any time, my schedule may be used to view the status of your reservation request(s) on-line. Additionally, you may cancel or request changes to your reservation request(s).
Note: If your reservation request is 'Rejected' or 'Cancelled' then you will recieve an explanation with your email response indicating the reason.
Step 3
Pick-up Vehicle

Finally, pick-up your vehicle at the requested location identified on your reservation confirmation. You should be sure to review our policies (if you are not familiar with them). If you need any further assistance, please contact us by email or by phone during normal business hours.

COB: ext. 2-3195

ROB: ext. 2-8536

PCC: Lucy Crowell

BYU-H: Meleane Unga 

BYU-I: Kay Hilton

 

Vehicle Reservation Request After the vehicle is returned, please be sure to provide us with feedback on your experience with the Motor Pool.
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